One of the hardest things in business is to “stay on the straight and narrow.”
When we see an opportunity to cheat or bend the rules at great gain for us, it is tempting.
Over-charging a client for materials.
Cutting corners on quality.
We do it once or twice, it becomes easier to do it the next time.
SIDE NOTE: This is as true in life as it is in business!
Eventually, we are found out.
Clients tell 4x as many people about a bad experience as they do about a good one.
If you are struggling with resources or hired to do a job that does not quite fit within your range of skills or mastery, it is better to be up front with clients.
Tell them what you excel at.
Also tell them also what you are average or not very good at…and at the same time recommend a person or company that will deliver quality on those items.
Your client will thank you for being honest and be more likely, much more likely, to recommend you for other jobs.
Business ethics are a slippery slope, and it is easy to fall into a habit that will eventually spell the end for our business if not kept in check.
Generally, it is harder to take the high road; it hurts our pride, or may cost a little more.
In the long run, it will pay off.
If you feel your company is taking the low road more often than not and want to improve your business, join a group of parents who can help: https://www.facebook.com/perfectmanblogger